Last updated: April 1, 2026
Knight Ops ("we," "us," "our") provides custom software development, AI-powered systems, consulting, and related technology services. This Privacy Policy explains how we collect, use, and handle your information when you visit our website, use our client portal, submit forms, or engage our services.
We may collect the following types of information:
Information you provide directly — name, email address, phone number, company name, project details, technical requirements, files, documents, and any other information you submit through our forms, portal, or communications.
Information collected automatically — IP address, browser type, device information, pages visited, referring URLs, and general usage data through cookies, analytics tools, and similar tracking technologies.
Information from third parties — we may receive information about you from business partners, marketing platforms, publicly available sources, or third-party services you authorize to share data with us.
We use the information we collect to:
Deliver and improve our services — communicate with you, manage your projects, provide support, and improve our products and offerings.
Marketing and promotions — market, promote, and advertise our products, services, applications, workshops, events, and related offerings to you. This includes email marketing, retargeting advertisements, and promotional communications.
Research and development — analyze trends, patterns, and usage data to develop new features, improve our processes, train our systems, and enhance our service offerings.
Analytics and insights — aggregate and analyze data to understand how our services are used, measure effectiveness of our marketing, and make data-driven business decisions.
Legal and compliance — comply with applicable laws, enforce our terms, and protect our rights and the rights of others.
We do not sell your personal information to third parties. We may share information with service providers who assist us in operating our business (such as email platforms, analytics providers, hosting services, and payment processors), but only to the extent necessary for them to perform services on our behalf.
We use cookies, pixels, and similar technologies for analytics, advertising, and site functionality. Third-party services such as analytics and advertising platforms may also place cookies on your device. You can manage cookie preferences through your browser settings, though some features of our site may not function properly without cookies.
We retain your information for as long as necessary to provide our services, fulfill the purposes described in this policy, and comply with legal obligations. When information is no longer needed, we will delete or anonymize it in accordance with our data management practices.
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your data.
We take the security of your data seriously — including your app ideas, project details, and your end users' information. All client data is stored using industry-standard encryption and access controls. We implement top-level security practices across our infrastructure to ensure that your information, your clients' information, and your intellectual property remain protected.
You can be confident that Knight Ops will not share, steal, or independently implement your ideas for our own profit. Once you submit your project details to us, that information is treated as confidential.
Confidentiality and Code Ownership: For all paid engagements, your project ideas, application concepts, and custom code are yours. We will not repurpose, resell, or reuse custom code built for your project for other clients without your express written consent. Your intellectual property remains your intellectual property.
While we treat your ideas as confidential and will not misuse them, we cannot guarantee that similar concepts do not already exist or will not be independently developed by others. The technology landscape moves rapidly, and parallel innovation is common across the industry. Knight Ops is not liable for any claims arising from the similarity of your ideas to those of third parties, nor for any unauthorized access to your information resulting from circumstances beyond our reasonable control. Our engagement does not constitute a non-compete or exclusivity agreement unless separately executed in writing.
Our website and portal may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. To exercise any of these rights, contact us at the email below. We will respond to your request in accordance with applicable law.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or your data, contact us at team@knightops.biz.